18 Sep 2011
in Wait....WHO? Tags: sales, marketing, shows, extordinare, management, wisdom
Selling is a unique skill that we all do no matter what our function is, we are always selling what we do to someone. With that said, I can say that the training we get most often in selling begins at birth. Can we sell our doting parents on holding us for hours or a little snack here or there. Hummm where are those M&Ms?oops digressed! Sales, we have all been doing it forever.
Bringing the sell into the event or show takes definite finesse, courage, tact, and know-how. Ok, where is that magic dust?by the looks of my crew in their shirts right out of the package they are going to need it! I had many a show that I wished the magic ironing wand was handy! How you look, does play a significant part in sales! Make sure you are dressed appropriately for your sale ? if my tambourine?s are on sale I wear ribbons, if my latest software product is moving I wear a suit ? black of course!
What is your selling style? Are you shy and looking at your feet? Are you too ?sexy for yourself? and arrogant? Are you talking so much your customer is in the ooo..eee..oo..ah.ah?mode trying to get a word in edgewise? Are you so high up you get nose bleeds and wonder why?
Take a step back and really look at your selling style. In most cases if you are shy, that is a tough one to overcome but it can be done with just a little magic dust, and confidence boost of the simple fact that should you talk to someone with your head up and eye to eye they will not hurt you! No biting or clonking on the head?nothing! The?worst that can happen is NOTHING?you had that looking at the floor!
Mr/Ms Too Sexy for Yourself ? GET OVER IT ? nobody cares about you ? they care about their needs in business! Stay out of those hair??product? fumes and get that Botox to relax ? you are frightening people!
Motor mouth?slow your role?take a deep breath and zip it! Let your customer talk, give them a rest from your voice.?They will not buy if you are killing them with too much information and telling them what they need ? as you miss the entire point of it is ?THEIR? business, they might have an?idea or two as to how they are doing business, what their budgets are, and an opinion on doing business with you and your company.
Ok, now that the staff is taken care of ? Show Manager Extraordinaire ? Support your staff, don?t micro manage them to the point they disappear or are so fearful of you that they hate shows because of YOU! Kindergarten rules ? treat others as you want to be treated. If someone?is unprofessional or not doing their job?and?their boss?is there, mention it in a nice way?something like, hey dude(ette) get your bubba?(ette)?over there under control before I shove?them in the swamp for the gators!?(Oh, did I just write that out-loud)? 
Management ? Take the time to say thank you before the show starts ? give a pep talk, don?t just show up to be seen and ?motivate? by intimidation ? make the effort to acknowledge how much work these events are and encourage?YOUR ?team? to have a great event!
Ok, I have now given my strongest words of wisdom to all levels ? now you can all have great success at your shows!
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